We are not at home and will not be until the end of the month but I must say all your guides were excellent. I do intend to write a more detailed report when we are home but thank you for arranging our tour. I also intend to put a recommendation on Trip Advisor [positive].
I would like to thank your company for helping to make my first trip to Ukraine a success. I am not sed to traveling by train and i was a little unsure of being able to do it right given since i do not read or speak the language well. Your services were invaluable and your driver was very helpful in getting me on the correct train from Kiev to Poltava. When i returned to Kiev he was there waiting to return me to the airport a week later as scheduled. Thanks again and i will be using your services on any future visits to Ukraine.
I live in Perth, Western Australia and recently completed a tour of Ukraine organised with UkraineTour. It was an extensive tour of around five weeks with private touring for a group of 5 for the first two weeks, a river cruise down the Dnieper and then some time in Crimea. Everything worked like clockwork; we were picked up and transported to hotels, airports and railway stations, had English speaking guides and competent drivers everywhere we went. Prices were very reasonable and compared very favourably with organised coach tours. Accommodation was excellent and in central locations in all places we stayed. We had apartments in Kiev, Kharkov and Sevastopol and hotels in other areas. Organisation was excellent and I recommend UkraineTour to anyone looking to visit the Ukraine.
In general our trip to Ukraine was very pleasant. Ukraine is a beautiful, clean country with good food and friendly people. I hope that after EURO2012 it will be able to attract more western tourists. However to do so more services must be offered in English (restaurant menu, information in tourist sites, etc). An individual western tourist who does not read or speak some Russian will have problems getting around without a guide.
As of our tour. We were always met on time at the train station.
The apartments we stayed in were very well located, comfortable and clean though the buildings were old and often neglected. The apartment in Yalta was very luxurious even by western standard. The one in Lviv was on the fourth floor without a lift; it might have created problems for tourists with walking disabilities so it’s better to mention it in your site.
We had three guides with good knowledge of historical sites we visited. You Sevastopol agent was a great guide and excellent company. He was able to make small changes our program in such a way that we could benefit the most from the tour. We also enjoyed the restaurants with local delicacies that he chose for us. Good luck with your work.
I found the Crimean Peninsula very interesting, as like most Australians, I knew little about the Crimean War. A couple of minor hiccups in the organisation did not affect our enjoyment of this part of the Tour; the hotels were good, the guides were excellent and the weather treated us well. I am considering doing the itinerary in reverse order, next October. So, early next year we will put together a different program, using the experience gained from this Tour.
The trip in total was great. I want to tell you that the arrangement in the Ukraine were excellent.
The hotels, guides and drivers were all tremendous. It was a busy time for Jeannette and I with probably too much too little time on the last two days.
My impressions of the Ukraine are now way different than the mindset I had before.
I certainly will recommend UkraineTour to anyone I know thinking about going to the Ukraine.
Thank you for all you fine arrangements.
We have arrived home after 4 wonderful weeks holiday. Our stay in Ukraine was absolutely perfect thanks to all your help and organising. Our guide and driver in Kiev, Helen and Constantine where absolutely wonderful. They were very helpful and informative and a pleasure to be with. Also the Hotel Ukraina was very good. Our stay in Lviv was very special as I got to meet my relatives for the first time and our guide Alexander was outstanding. He did everything he could to make our visit perfect, we could not have asked for more from him. He felt liked family to us at the end of our stay. He did not only translate for us but he also put across the meaning of the conversations between us and our family. I would highly recommend Alexander as a guide to anyone. He gave 100%. The unit in Lviv was a little old, but we were still happy. It was such a relief to get off the train in both Kiev & Lviv and have the guides waiting for us, it made our holiday stress free.
Thank you again for all your help, we will never forget our stay in Ukraine and am sure we will return soon. We will definitely recommend UkraineTour to anyone wanting to visit Ukraine.
THANK YOU!!!
My trip to Ukraine was very nice. I met some nice people and ate some very good food. I was lucky with the weather as it was nice every day. I think it rained for just a few minutes one day when I was in Pavlograd, but other than that the weather was good. Bought a few gifts for my family. All my rides that you arranged worked out well. I was a little nervous about arriving at the bus station in Pavlograd at 1am, but the driver was there waiting for me.
Thanks for everything.
We are still in Europe, but wanted you to know that we had wonderful time. We did have a “situation” at the Kiev hotel, but we were very impressed with how fast and efficiently the problem was resolved by your agents. All arrangements after that were flawless.
Thanks to the knowledgeable and efficient team you put together throughout Ukraine, we left the country with a better understanding of the history and culture of the country and a warm feeling for its people. We enjoyed Kiev and the Crimea, but our favourite city was Lviv. We could have stayed much longer than the 4 days we had.
Your assistance and advice in planning this trip was indispensable and we wouldn’t hesitate to recommend your services. Warm regards,
Just a quick note to thank you so very much for your kind and excellent customer service! Indeed, you have gained a very loyal customer. I appreciate very much the delivery confirmation and photo you sent. This is the mark of an excellent company. So, thank you very much. It means a lot to me. I will highly recommend UkraineTour to others. I have known the recipient for about 14 years and now. So, just a note to say “Thank You” for a job very well done. Good work.
Everything you handled for me during my short visit in February worked very well. Especially your Kiev driver was a very fine representative for your company and for Ukraine itself. He was polite and correct in a silent and comfortable way, without any fuzz or stress. Being a driver myself, I want to let you know (just in case you didn’t know already, but I believe you do) that he is a true professional. His manner of making the transfers swift, soft and safe was just perfect. My compliments and THX!
Sorry it took so long to reply but we were gone 6 weeks and there was a lot to do when we got back. We had a wonderful holiday and the UkraineTour was one of the highlights of the trip. The whole trip was perfectly organised and went without any mishaps. We never realized that Kiev is such a large city and Constantine is an excellent driver and knows the city. The lady tour guide in Kiev was very good and here knowledge of the city and its history was amazing. Alex was a great driver and tour guide with his great knowledge of the Crimea area.
We would recommend your organization to anyone and some day would like to return.
